"The Reliable Controls MACH-System is easy to understand and not involved at all. It controls better and a little tighter than the other products I've seen.

It's great because I can look at everything from here, all of our buildings. With the graphics it is intuitive, easy to work with and easy to follow. We have it on our emergency pager too. So if we lose a chiller, it will page out. We know right away when something's happening - which is great!

Economizing is important. We're saving a lot on electricity. It has that flexibility where you can just keep adding-on to it. You just have to monitor the system and it looks after all the details."

"I have been working with Reliable Controls products since 1989. Reliable Controls is run with honesty and integrity, and the company has been a pleasure to work with all these years. I have never had an issue I could not go to them with and find a satisfying resolution. Top-notch support from sales to service. Keep up the good work!"

"Our property was referred to Reliable Controls Authorized Dealer Precision Automation as a potential partner to upgrade our controls from the original platform installed in 2007. The Precision Automation team was responsive from the beginning as we began creating a scope of work and throughout the bid and information-gathering process. The preconstruction meeting blew me away with the plan, schedule, and expectations presented. Our upgrade included a complete rewiring of the building to transfer to Reliable Controls products, so they worked with us for months to complete the install. They showed up every time they told us they would be here, and they completed the entire job quicker than their original schedule. Several times as they worked with our mechanical contractors, who complemented Precision Automation’s work and reliability. Whenever we’ve had an issue (i.e., moving sensors, replacing mechanical equipment, etc.), Precision Automation has been here as soon as we made a phone call. I cannot say enough how impressed we’ve been with them from the very first contact until now. "

"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work.

Keep up the good work!
Have a great day!"

"I am writing to thank you and your team for an excellent installation at both the Bracebridge and Huntsville Hospital sites of our building automation system (BAS). The Reliable BAS has proven to be operator friendly, and has given us the best control we have ever had of our HVAC. The facilities staff and I are impressed with the quality of the installation, and the professionalism of your team within the hospital. The technical support through the process and learning curve was some of the best I have experienced in my 30 years as Plant Manager."

"With delays in getting projects approved and issuing purchase orders, I really started to stress over my first school project with this district and meeting a summer timeline.

We placed our order the day after receiving a purchase order and expected to see controllers in 7 to 14 business days. To our delight and amazement, we received a shipping confirmation the following day! INCREDIBLE!! Thank you from the bottom of my heart. This alleviated some serious stress. My hat is off to the entire team. This helped us so much. "

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"Your technical support is what differentiates Reliable Controls from every other building automation and security system supplier in the world and why we are proud to be an Authorized Dealer."

"With increasing focus on critical environments such as surgical suites, surgical instrument processing, infectious isolation rooms, and clean and soiled utility rooms, we needed a building automation system provider and installer who could respond to immediate needs, and, who understands our requirements.

Reliable Controls, and its local dealer, Automated Building Concepts, Inc., function as true partners in providing scalable and cost effective monitoring and controls solutions to our hospital. Our partners helped us design solutions to constantly monitor room pressures, temperatures and humidity levels so that we could provide a safe, healing environment for our patients. Additionally, they work hand-in-hand with our mechanical equipment suppliers and contractors to make system upgrades and conversions seamless.

Our facility utilizes RC-Studio, RC-WebView, and RC-Reporter. These powerful tools help us to control, monitor, and report archived data to key internal customers such as infection prevention, quality, and safety.

We strongly recommend and endorse Reliable Controls to other healthcare providers."

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"Since our building is a medical building, the environment has to be very stable and the Reliable Controls MACH-System is keeping it stable. I like it very much.

The product is doing a good job and we are certainly seeing savings on our utility bills. Our gas bills have dropped significantly. I was quite impressed that in one of the coldest winter months our gas bill was only slightly higher than our summer time gas bill prior to installing the system. So we are pleased.

Our dealer has done a great job supporting the product. They have proven themselves to be a really dependable organization."

"It is with great privilege that we are using Reliable Controls in one of our pharmaceutical units at Curexa Health. We express our complete satisfaction with the system and with the outstanding service we’ve received from Authorized Dealer Mecatech in Pakistan."

"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."

"I want to thank you for the service provided this year by Bridger Control Systems at the Boeing El Segundo site. Your team is always extremely responsive to our customer’s needs to maintain the environmental conditions of the factory and office areas. Whenever we have issues with our control system, your team addresses them immediately, even during off-hours and weekends. When we need to upgrade an area of our site for a project, the quotes we receive for the work are more than fair, and the schedule to complete the work is far superior to what we see in other contractors. We are thankful for the relationship we have built and look forward to continued success"

"Reliable Controls has been a large reason we've been so successful as a controls corporation for the past 35 years.  We count on the quality of its hardware and software along with incredible support to help us provide our customers with the most modern, state-of-the-art automation systems."

"I have to say that the Reliable Controls online training has been great!! I’ve worked for two other building automation system products over the past seventeen years and wish I would have had this form of well thought out online training available to me."

"I just wanted to give some feedback in regards to the Tech Support team, in particular Lyam Witherow and Samuel Goulet, who provided me with direct technical support for some pressing issues with one of our important customers. Austec's focus has been and will always be to ensure our customers consistently receive the best service in the industry along with the most positive user experience.

This focus and goal is achieved only with the outstanding support from Lyam, Samuel, and the team. I can honestly not thank them enough for the support, particularly before holidays, which was appreciated tenfold by our customer. Lyam also went out of his way to answer and assist with further questions, which did not go unnoticed or unappreciated.

This synergy really ensures and upholds not only the Reliable Controls name but Austec's to the highest of standards in the industry."

"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."

"Building long-term relationships and providing quality service are the core tenets of Stratus Designs. Reliable Controls is the ideal partner in this endeavour because of its steadfast commitment to sustainable, high-quality hardware and software solutions. We want our clients to know we are providing them with simple yet flexible solutions and industry-leading support that will last for years (or decades!) to come. With Reliable Controls as a partner, we are confident we can keep this promise."

"Just want to give a shout-out to your Reliable Controls Website Operations team. The Ask AI widget for Authorized Dealers has been astoundingly useful. I’ve been able to field complex questions from clients and prospects at an astonishing rate with this widget’s help. It typically takes me some time to navigate through product bulletins, user manuals, and specification documents to arrive at a similar answer, but this new source document identifier and AI summarizer is concise, rapid, and a time-saver. Of course, the “trust but verify” motto still applies with any new query engine, but it still dramatically drops the effort level needed to find quality answers"

"I have been using RC-RemoteAccess (RCRA) for a couple of weeks now, and I must, once again, I tip my hat to you and your team. This intuitive piece of software is literally a 'Walk off Grand Slam'. I absolutely love it. We, as a company, intend to utilize it on every single project going forward. RCRA is literally a game changer for us and once again, kudo's to you and your team for such a wonderful, easy to use, and intuitive piece of system."

"Both Steve and I had many years of experience in the temperature controls field before we decided to start our new company. We had worked with several other temperature control system manufacturers in the past, so when we picked our new product line, we had specific qualities we desired. First, we researched several temperature controls manufacturers and narrowed the field to a few. We then checked each product line for leading-edge technology, longevity, and value. The controllers needed to be reliable, be easy to set up and program, and have great technical support. Finally, we needed a company that has the same philosophy as ours. Treat each customer how you would like to be treated and provide a service that each customer finds valuable. Suffice it to say, I know we made the right decision. Quality Control Services has been a Reliable Controls dealer since 2002 and has continued to grow at a steady pace. Reliable Controls does not just sell products; it is our partner for success. From outstanding technical support to the help we receive from regional sales personnel, we could not be more satisfied. This does not happen by chance. Reliable Controls prides itself on making sure its dealers are equipped to be successful. The dealer training, online classes, and ongoing webcasts ensure our technicians remain trained. Reliable Controls has evolved its product line over time to become one of the leading manufacturers in the industry. Don’t just settle on a product line of temperature controls for your company. Select a partner that will lead to success."

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation.
Kudos to Reliable Controls."

"El software de control de aire acondicionado e iluminación utilizado en la Torre Ejecutiva de Presidencia de la Republica Oriental del Uruguay, es Sistem MACH de Reliable Controls. Sobre el sistema podemos decir que es amigable, fácil de operar y no implica mucho tiempo. Todas las operaciones las solicitamos desde el pc de control en nuestra oficina. Para el control, se utilizan las variables en pantalla, que combinados con imágenes de las instalaciones, es fácil entender lo que está controlando.

Este control, ayuda con el ahorro energético mediante el manejo de horarios de iluminación y encendidos de equipos, manteniendo todas las áreas del edificio en un área de confort adecuado.

Actualmente tenemos más de 110 controles instalados y funcionando en una red y eso realmente facilita el manejo de las funciones mencionadas en la Torre Ejecutiva de Presidencia.

El sistema, en nuestro caso, solo permite y así lo realizamos, repuestos de Reliable Controls.
Manifestamos por esta nota que el equipo técnico de ELTERN SRL brinda un buen servicio y da seguridad ante cualquier eventual que pueda surgir tanto de funcionamiento como de capacitación en el uso del sistema."

"I have been associated with Reliable Controls since 2002. The reasons I've remained with them all these years and through various career incarnations are many, and I can go on and on about their exceptional customer service, applications, sales and tech support, and order desk, but the story I tell most often involves, believe it or not, firmware! Late one Friday afternoon while installing a MACH-ProSys™ controller on a critical system, I encountered issues I couldn't explain. Together with Tech Support, we ruled out all the usual “is it plugged in” type problems, and we concluded it must be firmware. My immediate thought that I might be babysitting the system over the weekend was calmed when to my surprise I heard, “Let me get the developer on the call.” What? Really?

An hour later I was in my car, on my way home, new firmware on the controller. All was well in the world! I dare anyone to top that for support. I’ve witnessed tremendous growth over these 19 years, but the Reliable Controls commitment to personal service has not diminished. Bravo!"

"I would like to inform you that we are very satisfied with Innov Controls as their response for services and closing of the project as per the timeline. "

"Reliable Controls has been a valued partner of SERV-ALL Mechanical Services since 1987. Reliable Controls has been extremely supportive and attentive to our needs.  We wouldn't be where we are today without the caring people and advanced technology it provides."

"With the installation of Reliable Controls we have saved thousands of dollars. The energy savings is huge, in one month alone, we saved $1,300 compared to the previous year. In addition there were nice incentives from the energy companies.

The controls are easy to use and intuitive. It only took a short time to get a handle on how to view the zone summary, schedules, boiler, etc. and make set point and schedule changes. I especially like the easy to use tabs at the top of the screen and the visual graphics.

Plus we have a wonderful dealer/vendor, Pacific Air Control, that did a great job installing and offers continued support."

"Certus Controls has been a Reliable Controls systems integrator since 2011, and we could not be prouder of its commitment to developing leading-edge solutions for building automation systems. The entire Reliable Controls platform is hardened and delivers consistent results from end to end, independent of the project size or complexity. The Reliable Controls approach to developing both hardware and software under one roof provides for a seamless, powerful product offering that enables Certus to provide automation solutions for high-rise residential buildings, laboratories, cogeneration plants, and many other vertical markets. Most importantly, the company’s unwavering commitment to new product research and development, backward compatibility, and meeting stringent UL/UUKL standards separates Reliable Controls from every other product manufacturer on the market. At Certus we highly value our relationship with Reliable Controls as a business partner, technology influencer, and market leader. Together, simply stated, we deliver excellence in building automation."

"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."

"I have worked with Reliable Controls for well over a decade and have had many opportunities to test the team’s patience and expertise. Their dedication to their product line has ensured we always have solutions for the many complex systems and environments we work in. Their team of professionals have never let us down and continue to provide the type of support you would expect from a true partner."

"Reliable Controls is by far the best on the market today. The product line is constantly growing and improving to adapt to the demands of our industry. The usability of the hardware and software for not only our staff but also our customers makes Reliable Controls our first choice in controls. More importantly, the staff at Reliable Controls is second to none. Everyone from the top down exceeds our expectations at every turn. From sales and marketing to development and support, the Reliable Controls team is an absolute pleasure to work with."

"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"

"RC-Studio is quite powerful for me. Once you have everything set up, it’s so easy to go to one space and be able to see everything so clearly and work with it there. Even if there’s a third-party controller, I think it’s great how it all works well together.
I really love RC-GrafxSet. It’s quite hard finding really nice graphics to work with. I really like how clean they are. Using them, everything looks so much more professional and much clearer for clients. They love being able to look at that—it’s really impressive."

"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."

"We recently had a request from a customer for a product feature that required a factory firmware modification to implement. We reached out to Reliable Controls, and the R&D team went to work to modify the product firmware. Once completed and tested, they even sent out the head of the Application Engineering team to assist on-site with updating the customer's already installed products. This attention to detail and high level of customer service are unique in the controls industry. Varitec is grateful to have a partner like Reliable Controls who is willing to work through issues to ensure customer satisfaction."

"I have loaded the latest RC-Studio, MACH-ProWeb firmware and RC-WebView on a few different sites. This release of RC-Studio with the new File Sync feature and sending configuration changes across the B/VPN is the best thing since sliced bread! It’s awesome! Good job to the team in Canada for getting this released."