Reliable Controls
Authorized Dealer
Program

Forget what you know about building automation providers. Reliable Controls is different.

We distribute our products through a single channel: the Reliable Controls Authorized Dealer network. Since 1986 we have nurtured this global group of independent, factory-trained and -certified dealers. Partnering with Reliable Controls is more than just a business relationship—Reliable Controls succeeds when our Authorized Dealers succeed.

But don't take our word for it—our partners say it themselves:

"With delays in getting projects approved and issuing purchase orders, I really started to stress over my first school project with this district and meeting a summer timeline. We placed our order the day after receiving a purchase order and expected to see controllers in 7 to 14 business days. To our delight and amazement, we received a shipping confirmation the following day! INCREDIBLE!! Thank you from the bottom of my heart. This alleviated some serious stress. My hat is off to the entire team. This helped us so much. "
Steve Clark  Controls Manager
United Mechanical
"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."
Casey Crown  Product Manager
Sunbelt Controls Inc. - Idaho
"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"
Todd McBride  Director
IES Automation (Christchurch)
"Service is Environmental Automation’s core business, and Reliable Controls has been instrumental in helping us affirm, sustain, and maintain affinity with our customers. The sales, design, and technical and engineering support teams are ethical, aligned, and collaborative, which gives us unwavering confidence in the reliability of the product and the team behind it. Reliable Controls is truly reliable every step of the way!"
Muhamed Cengic  Building Optimization Manager,
Environmental Automation Pty Ltd. - NSW
"I like the new MACH-ProLight™. The response time to commands with the built-in output status makes it so easy for lighting projects, I don’t have to include or wire extra current transformers. The panels that come prewired with relays make my lighting projects go much smoother and faster. The MACH-ProLight is easy to install. We had some challenges at a lighting project at a professional football stadium, and we needed to modify and reconfigure the panels on the fly. In the end it worked out really well. I’ve been working with Reliable Controls for about 10 years, and the new product lines always help my projects instead of creating more work for me. The MACH-ProLight is easy to install, easy to program, and makes lighting projects much faster."
Steven Geer  Field Operations Manager
Green Building Automation LLC
You want to be a Reliable Controls Authorized Dealer because we care about your success.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll have complete support from people committed to your success. We prosper at Reliable Controls only when our partners in the Authorized Dealer network prosper.

We're passionate about sharing knowledge and expertise through training, technical support, and application engineering help.

As an Authorized Dealer, you'll benefit from in-house dealer certification, advanced training opportunities, on-demand technical support, and a dedicated team of application engineers.

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."
Alvaro Solis  General Manager
Camaral SyR SA
"Digital Network Services has been a Reliable Controls dealer since 2003. We chose Reliable Controls not just for a great BACnet product but for its reputation as a company who puts customers first by standing behind the product and having a company culture that is a perfect fit with how we view and support our clients. The people at Reliable Controls work with the Authorized Dealer network as partners in providing the best combination of product technology and customer service. After 18 years we can’t think of a product that is better for our customers."
Mark J. Sleeva  President
Digital Network Services
"Jason’s support is amazing. Especially if I have a question that is quite time-pressing, I can email him directly, and he’ll get straight back to me. I probably also wouldn’t have done the Authorized Dealer training so soon had he not created that opportunity for me. He’s very encouraging of women in the industry."
Tiffany Reynolds  Automation Engineer
Electrotech Controls Ltd.
"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."
Todd McBride  Director
IES Automation (Christchurch)
"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."
Ben Seitz  Branch Manager
Sunbelt Controls Inc. - Washington
We're committed to helping you reach your goals with marketing, sales, and customer care support.

As an Authorized Dealer, you'll benefit from experienced marketing, sales, and customer care teams who will tailor their support to your needs.

We're guided by our stakeholders:

As an Authorized Dealer, you'll benefit from partnering with a privately owned company that's actively engaged and keeps you—not shareholders—in mind when making decisions.

"It's been an year working with Reliable Controls products and I must admit that the MACH-System is the most user friendly system in the world of automation. Kudos to Reliable Controls."
Jinesh Patel  Building Automation Specialist
DCL Engineering
"When we promote Reliable Controls, we have confidence in the technology. We believe in the power these products have to transform the world and people's lives. Especially with today's challenges—air quality and viruses, and who knows what else in the future—you have to trust the people who handle and store your information. I know Levi and Tom truly believe in doing the right thing, and I think that's true!"
Adsinar Cajar Bocek  General Manager
COPANAC S.A.
"RC-Studio is quite powerful for me. Once you have everything set up, it’s so easy to go to one space and be able to see everything so clearly and work with it there. Even if there’s a third-party controller, I think it’s great how it all works well together. I really love RC-GrafxSet. It’s quite hard finding really nice graphics to work with. I really like how clean they are. Using them, everything looks so much more professional and much clearer for clients. They love being able to look at that—it’s really impressive."
Tiffany Reynolds  Automation Engineer
Electrotech Controls Ltd.
"Reliable Controls is adaptable, long-lasting, and never fails to keep up with rapidly changing technology. The product is excellent—I have not seen a better one out there. The installation and setup of devices is simple and quick, and the equipment is robust and rarely fails. The product line covers almost everything you could need, from touchscreen programmable controllers to built-in web servers and access control. The integration with other BACnet systems works very well. Their technical support has been especially good; they always answer quickly and are very responsive. The feature requests and system support are great as well."
Chad Nichol  Operations Manager
Kerr Controls Inc.
"I just wanted to take a second and thank you for all of the work you have helped us with. The quality of your work is extremely high, and it makes us proud of the graphics we are putting out, and proud to represent Reliable Controls. Our customers have noticed the increase in the quality of our graphic interfaces, and its thanks to you guys. You all should be proud of the graphics you are producing, its all excellent work. Keep up the good work! Have a great day!"
Chris M. Ruth  Mid-Missouri controls manager
Integrated Facility Services Inc.
You want to work with Reliable Controls because our products are simple, flexible, and sustainable.

We're people you can rely on:

As a Reliable Controls Authorized Dealer, you'll benefit from decades of engineering experience and a true commitment to sustainability.

Our products are 100 percent backward compatible:

We build backward compatibility and future readiness into every product we make. As an Authorized Dealer, you can rely on solutions supported for life.

We believe in quality:

Our products are built—and extensively tested—by people who care. As an Authorized Dealer, you'll benefit from comprehensive repair services beyond our 5-year warranty—even if our controllers have been in the field for decades.

We support open technology:

Our controllers are certified by BACnet Testing Laboratories to meet a high level of quality and open-protocol performance, and all our models are freely programmable. As an Authorized Dealer, you'll benefit from interoperable products that can evolve as needs change.

"There was one big reason I wanted to go with Reliable they had the Government of British Columbia's stamp of approval. Across the board I think it's one of the better products on the market. Most systems try to cater themselves to certain applications. So one system might be good at this, but bad at that. Reliable Controls MACH-System covers all the bases, it fills the market. With other products it becomes complicated to try to put a system together - they need to be layed out 'just so' to work right. There's so much to know it's hard to remember it all. Reliable Controls MACH-System fits. It's straightforward, there's not a lot of things you can do wrong."
Dwayne Melanson  Project Engineer
Foster Air Conditioning Ltd.
"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."
Trevor Lucey  Owner
LCS Control Systems Ltd.
"I have been in the controls industry for over 25 years and worked with almost every control system out there. Ten years ago, when I was searching for a partnership, I had a lot of boxes on my checklist of what I wanted and would feel comfortable standing behind as a company. Reliable Controls was able to check those boxes and then some. The company is actively moving forward with new technologies in this industry, and its service after the sale is unmatched. Reliable Controls is vital to our company growth and reputation in this industry. The team listens to customer and distributor suggestions and feedback to plan for the future. We look forward to a long relationship with Reliable Controls—and so do our customers. The owners have built a great company and team. Thank you!"
Shaun Lenz  President
Premier Energy Controls Inc.
"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."
Dan Kosalski  Controls Manager
W.H. Demmons Inc.
"We have been a Reliable Controls dealer since 1999 and can firmly state that Reliable Controls produces an exceptional product. Ease of use, a high degree of customization, continuous feature development, immediate technical support—these are just a few of the reasons that being a Reliable Controls dealer has been great for us. Ultimately these benefits are passed down to our customers, making it easy to provide a quality service."
Raynor Look  General manager
Look HVAC Systems Ltd.

Like what you've learned? Take the first step to becoming a Reliable Controls Authorized Dealer.