Reliable Controls
Authorized Dealer
Program

"I have loaded the latest RC-Studio, MACH-ProWeb firmware and RC-WebView on a few different sites. This release of RC-Studio with the new File Sync feature and sending configuration changes across the B/VPN is the best thing since sliced bread! It’s awesome! Good job to the team in Canada for getting this released."

"There was one big reason I wanted to go with Reliable they had the Government of British Columbia's stamp of approval. Across the board I think it's one of the better products on the market. Most systems try to cater themselves to certain applications. So one system might be good at this, but bad at that. Reliable Controls MACH-System covers all the bases, it fills the market. With other products it becomes complicated to try to put a system together - they need to be layed out 'just so' to work right. There's so much to know it's hard to remember it all. Reliable Controls MACH-System fits. It's straightforward, there's not a lot of things you can do wrong."

"There isn't just one time [Reliable Controls] has come through for me; they make my life better every single day. Just knowing I have a team of technical experts—the people who actually built the products—available to help me with any question I have... That makes all the difference. I sleep at night because I feel supported. It's more than just business; it's about having inner peace."

"Reliable Controls has been a valued partner of SERV-ALL Mechanical Services since 1987. Reliable Controls has been extremely supportive and attentive to our needs.  We wouldn't be where we are today without the caring people and advanced technology it provides."

"Reliable Controls equips us to implement dependable and expansive BACnet energy management systems to all our enterprise-level multisite customers with the benefit of backward compatibility. Nobody makes controller hardware and software as well as Reliable Controls."

"Reliable Controls has been a large reason we've been so successful as a controls corporation for the past 35 years.  We count on the quality of its hardware and software along with incredible support to help us provide our customers with the most modern, state-of-the-art automation systems."

"I appreciate that Reliable Controls listens to the dealers, that they've got our backs and have our best interests at heart. It makes me feel like part of the family. I've been to two of the dealer events (Queenstown and Hobart) and do miss them... It makes it all worth it to know they're really invested in the company, in their products, and in the people—in us!"

"In the early days of my company, when I was still working with another vendor, I worried I wasn't going to live beyond age 45. Sometimes I'd run into huge technical problems while working on a system, and I'd figure it all out in the end, but it was really stressful. I don't have that stress anymore now that I work with Reliable Controls. Their customer support is great!"

"I just wanted to send a quick note to let you know how appreciative I am for having Greg and other Reliable Controls staff assist us at various times throughout our integration project. Greg was instrumental in finding solutions to the issues we encountered. Any time he didn’t have a solution to an issue, he was quickly able to find someone at Reliable Controls who could troubleshoot and provide the solution we needed. Reliable Controls is truly a leader in providing people and technology that can be relied on. Thank you."

"We continue to align with Reliable Controls because of the support we get. In most other circumstances the support isn't there, but Reliable Controls is always just a phone call away—whether it be in Canada, in Singapore, or Jason himself. We have a great relationship with Reliable Controls, from the sales team to the technical team. They're always looking for the best outcome for us."

"We enjoy an extremely positive relationship with Reliable Controls as a strategic partner for our building automation business. Reliable Controls listens to our needs in a way that is unique from any other supply partner. If you are looking for a partner that listens well to you as a customer and provides solid solutions and technical support for your control systems needs, Reliable Controls is a great choice."

"We find the Reliable products a pleasure to install and work with and far superior to any other products we have come across. Also, we find the Reliable website particularly useful, for technical backup, software updates and of course the excellent online ordering."

"When we promote Reliable Controls, we have confidence in the technology. We believe in the power these products have to transform the world and people's lives. Especially with today's challenges—air quality and viruses, and who knows what else in the future—you have to trust the people who handle and store your information. I know Levi and Tom truly believe in doing the right thing, and I think that's true!"

"Reliable Controls products are excellent. When other people work with our stuff, they say it's one step ahead—the programming software and the platform are easy to use. Everything molds together: Installation and setup is quick and easy, which makes our overall job easier, more profitable, and less stressful."

"Just want to give a shout-out to your Reliable Controls Website Operations team. The Ask AI widget for Authorized Dealers has been astoundingly useful. I’ve been able to field complex questions from clients and prospects at an astonishing rate with this widget’s help. It typically takes me some time to navigate through product bulletins, user manuals, and specification documents to arrive at a similar answer, but this new source document identifier and AI summarizer is concise, rapid, and a time-saver. Of course, the “trust but verify” motto still applies with any new query engine, but it still dramatically drops the effort level needed to find quality answers"

"The technical support is awesome. They answer calls quickly and efficiently. [As a dealer] you want to be able to reach out anytime, or lean on them, which I do a lot."

"Reliable Controls has been a key strategic partner for business. With an immensely versatile product offering complemented by a network of peripheral partners, we are able to furnish our customers with a complete solution. The technical quality of the Reliable Controls products is simply superior to others in the industry, and this allows us to comply with the strictest of standards in our market. The technical and engineering support is impeccable—this has been critical in the deployment of more challenging projects. Without a doubt, joining the Reliable Controls Authorized Dealer network has helped us to continue to provide high-quality solutions to our customers."

"We are proud to be a dealer for Reliable Controls, an industry leader in providing top-notch energy and environmental controls. Our internal team and our customers appreciate the quality products, with a 5-year warranty that rarely has to be used, and a variety of software packages that can be used to meet any application. Each department interaction we have, from technical support, application engineering, sales, marketing, ordering, etc, proves to us time and again that Reliable Controls is a trusted and valued partner in our business."

"Compliments to the Reliable Controls Technical Support team. We had an issue yesterday, and Michael Harding got the software guys onto it. We were hooked up online this morning and got it resolved. Hats off and thanks."

"We're keen to give back to the industry by training apprentices. We've had a few who stayed with us for their entire apprenticeship. Giving them access to the Reliable Controls online training platform is a really good tool for our younger guys as well. They can do the tutorials, learn about the products, and understand the bigger picture of what we're selling."